Privacy Policy

Last Updated: December 30, 2025

1. Information We Collect

We collect information you provide directly (email, name, vocabulary lists, learning progress), automatically (usage data, device information, cookies), and from third parties (authentication providers, payment processors).

2. How We Use Your Information

We use your information to provide and improve our service, personalize your learning experience, process payments, send service-related communications, and analyze usage patterns.

3. Data Sharing

We do not sell your personal data. We share data only with service providers (hosting, analytics, payment processing), when required by law, or with your consent.

4. AI and Third-Party Services

We use third-party AI services to generate vocabulary definitions, examples, and audio content. Your vocabulary data is processed by these services in accordance with their privacy policies.

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to access, correct, delete, or export your personal data. You may also opt out of marketing communications and restrict certain data processing activities.

8. Cookies

We use cookies and similar technologies for authentication, preferences, analytics, and service functionality. You can control cookies through your browser settings.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Users

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or through the service.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at: privacy@fluent.ist